Free Return Shipping within the US 48. Due to the very high cost of non-domestic shipping, all return and exchange shipping from any location outside of the US 48 is the responsibility of the customer. Some sale items are not subject to free return shipping.
If you would like to return your purchase, we will be happy to accept your return. All returns must be in brand new, unworn condition in original packaging with tags attached. Return shipping is free within 10 days of delivery. Follow these simple steps:
Returns for Credit
Refunds will be credited to the card used to make the original purchase as long as the return is received in our warehouse within 20 days of delivery. Credits are processed within two weeks of return delivery, but please allow one to two billing cycles for the credit to appear on your statement. Only summerfootwear.com credit will be issued for returns received after the return deadline.Credit may also be applied to purchases from www.winterfootwear.com, our sister site.
Exchanges
To exchange an item:
1. To ensure availability, you may wish to place another online order for the “exchange” boot so that we may ship it to you immediately. Your original order will be credited when it is received in our warehouse. Enclose the exchange form below with your return.
2. You may also return the boots for exchange without having to place another order. Complete the form below and enclose it in your box with the returned boots. When we receive the boots, we will process the exchange provided that we have available stock. You will be contacted by customer service if the boot you request is on backorder or out of stock.
Please ship returns to:
Landmark Industries
ATTN: Summerfootwear.com Returns/Exchanges
1111 Elmwood Ave
Howard III Blgd.
Rochester NY 14620
RE: Write Order Number Here
Please include the short form below:
Customer Name: _____________________________________________
Order Number:____________
(Name and order number are necessary to ensure proper credit to your account)
Reason for Return:
Please exchange this boot for:
Model: ______________________
Size: ________________________
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